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Got a question?

Got a question?

  • 4 Topics
  • 27 Replies

4 Topics

J
jessica-digilio
asked in Got a question?

Time Spent and Resolution Time wrong?

I am curious how the time spent and resolution time are calculated. Both of these numbers are not correct.  

12
M
1 day ago
J
jessica-digilio
asked in Got a question?

Time Spent

Hello,I am trying to filter so that I only display time entries that are on this month. I’ve tried filtered on event date, but that does not work. Thank you in advance for your help!! 

9
M
22 days ago
M
mjanaszkiewicz1
asked in Got a question?

Change Time and Date to NZ

Hi, Is there a way to change the time and date from US to NZ time? Thanks,Marek

5
J
1 month ago
B
bcrider
posted in Got a question?

Gooddata for Freshdesk - Doesn't import all fields

Gooddata for Freshdesk doesn’t import the “Dependent Field” field type in Freshdesk.  

1
J
4 months ago
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